Articles

 Can i upgrade my VPS?

Absolutely!, Please follow those step in order to upgrade your plan, Login to the Client Area....

 Do you provide DDoS protection? How does it work?

DDoS In a DDoS (distributed denial-of-service) attack, an attacker will send thousands of fake...

 Do you store credit card information?

We do NOT store credit card information in our database.

 How do I cancel my service?

If you would like to cancel a service or product, please do the following: Login to the Client...

 How do I order more bandwidth?

To order additional bandwidth, log into the Client Area. Go to Services > My Services >...

 How do I upgrade or downgrade my service?

If you would like to upgrade or downgrade your service, we have a convenient process to do just...

 How long does VPS setup take?

Setup is instant upon receipt of payment unless we are out of stock.Please use accurate billing...

 My order was labeled "fraud" - what should I do?

Our fraud detection system mistakenly labels some orders as fraud if they meet certain criteria....

 Phone Support

Currently we provide phone support only for managed dedicate server & Managed VPS, Please...

 Try our cpanel for free

 Want to try our cpanel? You can try a free demo of our cpanel by...

 Uptime Guarantee

We guarantee that your VPS will be online 99.9% of the time.Exceptions might include:...

 What happens if I run out of bandwidth?

If your VPS uses all of its bandwidth for the month, it will be automatically suspended. You may...

 What is your refund policy?

We offer a 3 day refund period for the first invoice on your first VPS with us. Please open a...

 What payment methods do you accept?

We accept payment through PayPal. You can use a credit card to pay or bank transfer iether option...

 Where is my VPS information email?

You should receive an email from us with your VPS information as soon as you pay. The only...

 Can you move my website to Baumann Informatica for free?

Yes, we can transfer your website to our servers at no extra cost providing your old host is...

 Why i am getting You are not allowed to open ticket on this department

If you are getting a reply in your ticket stating ''You are not allowed to open ticket on this...

 How i can order a managed service for my VPS?

In order to have acess to the managed support you must order an separated service either on the...