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Most Popular Articles

 My order was labeled "fraud" - what should I do?

Our fraud detection system mistakenly labels some orders as fraud if they meet certain criteria....

 How do I order more IPs?

Extra IP addresses can be requested via support ticket in the Client Area. They are CHF 2.90/mo....

 What is your refund policy?

We offer a 3 day refund period for the first invoice on your first VPS with us. Please open a...

 How long does VPS setup take?

Setup is instant upon receipt of payment unless we are out of stock.Please use accurate billing...

 How do I cancel my service?

If you would like to cancel a service or product, please do the following: Login to the Client...